Blättern nach Zeitschriften

N

• Nordhorn, Christian ; Scuttari, Anna ; Pechlaner, Harald:
  Customers' emotions in real time: measuring affective responses to service and relationship quality at the reception desk.
  In: International journal of culture, tourism and hospitality research. 12 (2018) 2. - S. 173-184.
  ISSN 1750-6182
  (Peer-Review-Journal)

P

• Pechlaner, Harald ; Nordhorn, Christian ; Poppe, Xenia-Isabel:
  Being a guest - perspectives of an extended hospitality approach.
  In: International journal of culture, tourism and hospitality research. 10 (2016) 4. - S. 424-439.
  ISSN 1750-6182
  (Peer-Review-Journal)