AI-based decision making : Not the decision-maker but the outcome’s favorability determines the perception of university topic allocations

Kurzfassung/Abstract

Artificial intelligence (AI) is increasingly used for decision making, but its perception compared to human decision-makers remains underexplored, especially in educational contexts. In this study, we investigated the influence of the decision-maker (AI vs. human) on fairness perception, trust, and emotional responses in participants (N = 329) who are allocated university course topics. While the allocation process was identical, participants were told that either a human lecturer or an AI made the decision based on the same pieces of information. Furthermore, we manipulated whether the corresponding decision-making process was explicitly communicated as fair or whether no comment was made regarding the process’ fairness. Finally, we assessed how favorable students rated the outcome of the allocation process. Against our hypotheses, Bayesian evidence indicated that neither the decision-maker nor whether the decision-making process was communicated as fair had an impact on students’ fairness perception, trust, or emotional responses. Students’ evaluations of the university course topic allocation process were strongly associated with the favorability of the outcome. Given that an AI can better optimize allocations according to students’ preferences than human decision-makers, these findings support a broader implementation of AI-based decision making in the context of allocation decisions at university.