Rethinking co-production in service : conceptual and empirical investigations of the antecedents and outcomes of mandatory and optional co-production [cumulative dissertation]

Titelangaben

Bilstein, Nicola:
Rethinking co-production in service : conceptual and empirical investigations of the antecedents and outcomes of mandatory and optional co-production [cumulative dissertation].
s.l., 2012
(Dissertation, 2012, Katholische Universität Eichstätt-Ingolstadt)