Blättern nach Verlage

Abfalter, Dagmar ; Pechlaner, Harald:
Culture Management in Tourist Destinations between Markets and Resources.
In: Stipetić, Vladimir (Hrsg.): Hotel & tourism 2002 : Human capital, culture and quality in tourism and hospitality industry ; 16th Biennal International congress Hotel & Tourism 2002, 23-26 October 2002, Opatija, Croatia ; congress proceedings. - Rijeka : Faculty of tourism and hospitality management, 2002. - S. 263-273
ISBN 9789536198306

Sauerwein, Elmar ; Matzler, Kurt ; Pechlaner, Harald:
Factor Structure of Customer Satisfaction - Theory, Measurement, Implications.
In: Perič, Jože (Hrsg.): Tourism and hospitality management: trends and challenges for the future : International congress Hotel 2000, 15th biennal scientific meeting, 25-28 October 2000, Opatija ; Proceedings. - Rijeka : Faculty of tourism and hospitality management, 2000. - S. 267-279
ISBN 9789536198238